KAWMA INTERNATIONAL LLP – Terms and Conditions

1. Mode of Study

• Students can choose to attend classes Offline, Online (Live), or via Recorded Sessions.
• The selected mode of study is final and cannot be changed after registration.

2. Payment Terms

• Students must select a payment plan during registration: One-Time Payment or Installment Plan.
• This payment method cannot be changed later.
• The registration fee varies depending on the current schemes or offers.
• Full payment or the first installment must be paid before the class begins. Failure to pay will result in denied access to classes, and admission will be terminated within 30 days.
• For installment plans:
  • Monthly installment is due by the 1st of every month.
  • A 7-day grace period is provided; after that, a penalty of ₹100/day will apply.
  • Non-payment beyond the grace period will lead to termination of classes and services.
• All payments are non-refundable.

3. Communication & Notifications

• All class start updates, payment bills, and notices will be sent via email or official CRM software.
• Students must ensure their email ID is accurate, and the registration process must be completed by the student themselves.

4. Registration Rules

• Information provided at registration cannot be changed, including:
  • Mode of Study
  • Payment Option
  • Certificate Preferences
  • Class Timing
• Class timings may change at the institution's discretion.
• It is the student’s responsibility to verify billing details within 3 days of issuance.

5. Documentation

• The following documents must be submitted during registration:
  • Valid ID Card
  • Passport-size Photograph
  • Soft and Hard Copies of Educational Qualifications
• The institution may request additional documents if required.

6. Feedback, Complaints, and Queries

• Feedback must be submitted within 7 days via email to academy.kawma@gmail.com.
• All leave requests, class queries, and complaints must be:
  • Emailed to academy.kawma@gmail.com
  • Reported to the teaching tutor and front desk
• No complaints will be accepted without proper email documentation.
• False allegations or unsubstantiated complaints may lead to termination of admission without a refund.

7. Practical Training (If Applicable)

• Practical training may occur during or after the course, at the discretion of the instructor.
• Costs for practical training are the full responsibility of the student.
• Any damage caused during training must be compensated by the student.
• Accommodation, food, travel expenses, and part-time job assistance are NOT provided.

8. Exams & Certifications

• Main exams (objective, written, viva) will be conducted within 1 month after course completion.
• Internal assessments will also be conducted by tutors.
• Exam formats and timings are determined by the certification body and may be subject to change.
• Any doubts regarding what was taught must be emailed to edu.kawma@gmail.com before the exam.
• Certificates will be issued within 30–45 working days after results are published (which will be released in 15–30 working days).
• Students who fail must pay the exam retest fee.
• Complaints regarding certificate authenticity will not be entertained after exam completion.
• Students are expected to evaluate the certificate’s validity before registering.

9. Placement Assistance

• Placement assistance is only provided within India.
• Job placement is not guaranteed.
• Placement-related decisions are the sole responsibility of the employer and the student.
• Job opportunities will be shared via WhatsApp status or email. It is the student's responsibility to act on them.

10. Media, Photos & Publicity

• After course completion, student feedback, photos, and videos may be used for advertising and promotional purposes.
• This content cannot be changed, edited, or withdrawn once recorded.
• KAWMA reserves the right to advertise student achievements and certification milestones.

11. Communication Policy

• Official front desk contact: +91 9188402578 (students must save this number).
• All doubts, complaints, or inquiries must be addressed via this number through calls or WhatsApp.
• Students are not allowed to directly call academic advisors or other staff members to make decisions.
• If a phone call is not answered, students must send a WhatsApp message, followed by an email if needed.

12. Refund & Cancellation Policy

• If a student decides not to proceed with the course after paying the registration fee:
  • A refund request email must be sent within 24 hours of the payment.
  • Admission must be officially closed.
• After 24 hours, registration fees are non-refundable.
• In case of mid-course dropout or course cancellation:
  • No refunds will be given for any course fees paid.
• If the course fee is not paid on the due dates, course admission will be cancelled, and no further services will be provided.